Refund Policy💰

At MixTeeShop, customer satisfaction is our highest priority. Every order undergoes a thorough quality inspection before shipment to ensure that you receive products in excellent condition.

Please review your order details carefully before placing your purchase. If you are not completely satisfied with your order, we're here to help.

Return Window

We accept returns within 60 days of the delivery date. To request a return, please contact our customer support team before sending any item back.

Contact Email: emmahowe491@gmail.com

1. Return & Exchange Process

If you receive a defective, damaged, incorrect, or unsatisfactory item, please contact us within 60 days after delivery.

Step 1 – Contact Us

Email our customer support team at emmahowe491@gmail.com with the following information:

• Your order number
• Reason for the return or exchange
• A detailed description of the issue
• Clear photos or videos if the item is defective, damaged, or incorrect

Step 2 – Receive Return Authorization

After reviewing your request, we will provide return instructions and the correct return address via email. Please do not return any item without prior authorization.

Step 3 – Inspection & Refund

Once we receive and inspect your returned package, we will process your refund or exchange.

Approved refunds are issued to the original payment method.

Estimated processing times:

• PayPal: 1–3 business days
• Credit/Debit Card: 5–10 business days

If you have not received your refund within 30 days, please contact our customer support team.